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If you are looking for a partner who understands market realities, infrastructure and operations, Onride is ready to start with a clear conversation.

Frequently asked questions

Basic information before getting started with Onride

How far can an electric vehicle go on a full charge?

Depending on the vehicle model and operating conditions, a full charge can cover most daily inner-city travel needs.

How are the vehicles charged?

Onride operates charging stations and standardized battery systems so vehicles stay ready at key coverage points.

How do riders unlock a vehicle in the app?

Open the app, choose the nearest vehicle and scan the QR code on the bike to start your ride.

Can I pause during an active rental?

Yes. The app lets riders pause flexibly during short stops before ending the trip.

Where do I return the vehicle to end the trip?

Vehicles must be parked at approved stations or allowed areas shown on the in-app map.

Contact details

Onride is an early mover in Vietnam for smart public electric sharing solutions, created with a long-term view of greener mobility.

Hotline

0978.911.119

Email

onridevietnam@gmail.com

Website

www.onride.vn

Address

2-storey Glass House, No. 3 Duy Tan Street, Cau Giay Ward, Hanoi, Vietnam

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Get in touch - new opportunities are waiting to be unlocked with Onride