Dịch vụ ONRIDE

Green Mobility Solutions

ONRIDE Services

From daily personal commutes to enterprise and partner mobility solutions — all within a transparent, convenient, and sustainable public electric bike sharing ecosystem.

For Users

Pricing & Ticket Plans

Choose the plan that best fits your daily commute. No hidden fees, no commitments.

Single Ride

20.000đ / ride
  • Duration: 30 minutes
  • Validity: 30 minutes
  • Note: Minimum balance of 20,000 Onride points required
Select plan

Monthly Pass

400.000đ / month
  • Duration: 2 rides/day (max 30 mins/ride)
  • Validity: 30 days
  • Note: Minimum balance of 400,000 Onride points required
Select plan

Stations

Station Network

Location: Hanoi

8 stations shown

Select a row to center the marker on the map and open navigation details.

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Preparing station locations in Hanoi.

Cost Transparency

Surcharge Policy

ONRIDE transparently discloses all applicable fees so you can ride with total peace of mind.

Out-of-station return fee

To keep our network organized, bikes should be returned to designated Onride stations. An out-of-station fee of 20,000 VND applies if returned outside designated zones. You can check the nearest station on the app map before ending your trip.

Reservation / Hold fee

You can reserve a bike for up to 15 minutes free of charge. After this period, a hold fee of 500 VND/minute applies until the trip begins. This fee is refunded if you unlock the bike within 5 minutes.

Low battery return fee

If you return a bike with battery below 15%, Onride encourages returning it to a charging station and rewards bonus points. Returning at a non-charging point with critically low battery may incur a 10,000 VND retrieval fee.

Restricted zone penalty

Certain zones are restricted by urban regulations (pedestrian streets, vehicle-prohibited areas). Bringing or returning bikes in marked red zones incurs a 50,000 VND processing surcharge per occurrence.

Other incident fees

Incidental costs resulting from vehicle damage, loss of accessories, or requiring on-site technical support will be calculated based on published service regulations.

Exclusive Privileges

Special Rates for Your Community

ONRIDE offers tailored pricing and exclusive privileges for our dedicated rider communities.

Students

Direct discount on all ticket packages upon verifying a valid student card.

30% OffStudent ID verifiedNationwide

Urban Residents

Custom packages for residents in urban areas hosting Onride stations, with priority reservation.

Resident passPriority parkingDedicated zone

ONRIDE Members

Accumulate points after every trip and upgrade your membership tier for exclusive perks.

Points systemSilver & Gold tierBirthday gift
Di chuyển thông minh cùng ONRIDE

Exclusive privileges

Expand green mobility with ONRIDE

Host a station, promote your brand on daily rides, or build a tailored enterprise mobility solution.

Station Partners

Register Station Placement

Turn your parking lot, lobby, or campus into a convenient green mobility hub for your community.

ONRIDE partners with property owners from site survey, station installation, to daily maintenance and operation. ONRIDE stations operate fully automated, requiring minimal footprint while creating substantial value for your premises.

We prioritize partnerships with these location types:

Apartments Office Buildings Shopping Malls Schools & Universities Urban Townships

Brand Communication

On-Vehicle Advertising

Your brand moves with the city every day, connecting with the right audience at the perfect moment.

Vehicle Frame

Vehicle Frame

Brand banner wrapping the bike frame, prominently visible on city streets.

Front Basket

Front Basket

Branded panel mounted on the front basket, eye-level for pedestrians and commuters.

ONRIDE Station

ONRIDE Station

Signage at high-traffic station points with thousands of daily visits.

Digital Screens

Digital Screens

Smart digital displays at prime stations, showcasing dynamic multimedia content by schedule.

Enterprise Solutions

Corporate Commuting Packages

Empower your team and clients with flexible, green commuting options under centralized management.

Employee Mobility Codes

Provide subsidy travel codes for employees with centralized monthly billing and department reports.

Employee codesExpense reports

Bulk Ride Packages

Pre-purchase large ride quotas with preferential discount rates for events and campaigns.

High discountVAT invoice

Custom Enterprise Mobility

Consulting full-package green commuting solutions integrated directly into corporate benefits.

Custom consultationAPI Integration
Di chuyển thông minh cùng ONRIDE